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ATP's Limited Warranty Statement for Flash and DRAM Products

ATP Electronics, Inc. (ATP) warranties to the purchaser of an ATP product as follows:

ATP guarantees that all products will go through comprehensive quality assurance tests and inspections before delivery and the product will be free from defects in material and workmanship. Furthermore, the product will conform to the published specification for a warranty period stated below. If the product subject of this Limited Warranty fails to conform during the warranty period, ATP at its option and sole discretion, will repair the parts or replace the defective product with a functional equivalent. Under special circumstances when ATP is unable to repair or provide replacement, credits will be issued at the value when the claim is made under this Limited Warranty. Credit value evaluation will be made by ATP.

ATP does not warranty against any damage to the product due to external causes including usage not in accordance with product instruction, abuse, alternation, problems with electrical power, neglect, improper testing and installation, mishandling during transportation, acts of nature, unauthorized disassembly, repair or modification.

ATP shall not be liable for any digital content and data lost due to product failure and shall not be responsible for data recovery or backup.

ATP DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE.

Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

This warranty is the complete and supersedes all other warranties and representation, whether oral or written.

 

* For Flash product only:

Any failure caused by exceeding the natural program and erase cycle limitation of NAND flash is also not covered by this Limited Warranty.

 

The following ATP products are covered by this Limited Warranty for the duration listed below:

Model Warranty Duration
DRAM module ** Lifetime
ATP Industrial Grade SD/SDHC Card(SLC)
ATP Industrial Grade microSD/microSDHC Card (SLC)
ATP Industrial Grade miniSD/miniSDHC Card (SLC)
ATP Industrial Grade CompactFlash Card (SLC)
ATP Industrial Grade CFast Card (SLC)
ATP Industrial Grade USB Drive (SLC)
Five Year

ATP Industrial Grade Embedded USB (SLC)
ATP Industrial Grade SATA DOM (SLC)
ATP Industrial Grade SlimSATA (SLC)
ATP Industrial Grade mSATA (SLC)
ATP Industrial Grade M.2 2242/2260 Embedded SSD (SLC)
ATP Industrial Grade Velocity SI Pro/SII Pro (SLC)
ATP Industrial Grade Velocity SI Lite (SLC)

Three Year
ATP Embedded USB (MLC)
ATP SATA DOM (MLC)
ATP SlimSATA (MLC)
ATP mSATA (MLC)
ATP M.2 2242/2260 Embedded SSD (MLC)
ATP Velocity MV (MLC)
ATP SD/SDHC Card (MLC)
ATP microSD/microSDHC (MLC)
ATP CompactFlash Card (MLC)
ATP USB Drive (MLC)
Two Year
  • ** Modules part number beginning with “V” has 3yrs warranty support only after the invoice date.

A valid RMA number must accompany any merchandise returned to ATP. An RMA number may be obtained by submitting an RMA Request via ATP online RMA application form. An RMA number will be assigned within 1 business day from the receipt of the RMA request form.

  • An RMA number may be obtained by submitting an RMA request via ATP online RMA application form
  • An RMA number is only valid for 30 days from the date of issue. If we don't receive RMA merchandise within 30 days then a new valid RMA number is required.
  • Customer will assume all shipping charges on items returned to ATP.
  • ATP will assume all shipping charges on items returned to customers.
  • The RMA number is only valid for 30 days from the date of issuance. If we don't receive RMA merchandise within 30 days, then a new valid RMA number is required.
  • Customer will assume all shipping charges on items returned to ATP. It is recommended to ship merchandise with insurance or to send by any carrier that provides tracking/delivery confirmation/insurance.
  • ATP is not responsible for any lost, or damage of the merchandise during/caused by the shipment.
  • ATP will assume all shipping charges on items returned to customers.
  • Defective items will be repaired or replaced at no charge provided that items are not abused, misused, neglected or modified.
  • ATP will promptly repair or replace items within 10 business days.
  • ATP extends its Flash warranty policy to the original purchasing entity only.
  • Items returned after 10 business days of ATP's invoice date, no credit will be issued. ATP will be liable for repairing those items.
  • RMA credit is only good for future purchase and valid for a year, which starts from the credit issued date.

In no case will ATP be liable to the purchaser, or to any user of the ATP product, for any losses including, expenses, revenues, profits, equipment, or any other subsequent damage that might arise from the use or misuse of any ATP product, which also applies in the situation where ATP has been previously warned of any likely adverse effects occurring that might cause any of the above situations to transpire.

This disclaimer as stated above supersedes any other expressed or implied warranties whether it is written or oral. Except as expressed above, ATP expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose.

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